Shipping policy

Shipping Policy for Wear and Chill

Thank you for shopping with Wear and Chill! We strive to provide you with a seamless shopping experience, and that includes reliable and timely shipping. Please review our shipping policy below:

1. Order Processing

  • Processing Time: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email once your order has been shipped, including tracking information if available.

2. Shipping Times

  • Standard Shipping within the USA: Orders typically arrive within 3-4 business days after shipping.
  • International Shipping: Shipping times vary by destination and can take up to 30 days. Please be aware that customs processing in your country may cause additional delays.

3. Shipping Costs

  • The exact shipping cost for your order will be calculated at checkout based on your location and the weight/size of your items.
  • Any applicable taxes, duties, or customs fees are the responsibility of the customer and may be collected upon delivery.

4. Free Shipping Offers

  • From time to time, we may offer promotional discounts or coupons for free shipping. These promotions will be clearly advertised on our website and may be subject to terms and conditions.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the delivery status of your package.

6. International Shipping Considerations

  • Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. These charges vary by country and are not included in our shipping fees.
  • Delivery times for international orders can be affected by customs processing, which is beyond our control.

7. Undeliverable Packages

  • If a package is returned to us as undeliverable due to an incorrect address, refusal to pay duties, or other reasons, we will contact you to arrange for reshipment. Additional shipping fees may apply.

8. Shipping Restrictions

  • At this time, we do not ship to P.O. Boxes, APO/FPO addresses, or certain countries. Please contact us if you have questions about shipping to your location.

9. Lost or Damaged Shipments

  • If your package is lost or arrives damaged, please contact us immediately at store@wearandchill.com. We will work with the carrier to resolve the issue as quickly as possible.

If you have any questions or need further assistance with your order, please reach out to our customer service team at store@geexdepot.com. We’re here to help!

Thank you for choosing Wear and Chill for your shopping needs!